Clinic Policy

APPOINTMENTS

Since popular times fill up quickly, we encourage you to book your appointments a few weeks in advance to ensure you get the day and time you want. At the time of booking, we’ll ask for a credit card to guarantee your appointment, some appointments may also require a non-refundable deposit to hold the appointment time. We accept American Express, Visa, Mastercard and Discover. Prices are subject to change without notice. We recommend that you arrive 5-10 minutes before your first appointment to fill out intake paperwork, it may also be completed in advance using your online charting portal. If you're running late, please give us a call so we can make the necessary adjustments to your appointment.

CONSULTATIONS

Every client is offered a consultation and skin analysis with one of our expert practitioners for a fee of $50 that gets applied to your treatment if you book within 3 months. Our consultations include: an in-depth education about your skin; a comprehensive discussion about all options available to you along with the benefits and risks associated with each; and a clear recommendation of action. We believe an informed patient with realistic expectations will be most satisfied with our treatments and results.

CANCELLATION POLICY

Clients must provide a 24 hour notice for appointments to cancel or reschedule an appointment. The guaranteeing credit card will be charged a cancellation fee minimum of $100 and/or any required deposits may be forfeited for late cancellations or no shows.

If you arrive more than 10 minutes late for your appointment, you may be required to reschedule your appointment to avoid disrupting the appointments of other clients.

RETURNS

If you are not fully satisfied with a purchase from our retail area, please bring your receipt and the unopened product back within five days of purchase. We’ll gladly issue a FBE credit, good for product or future service. There are no cash or credit card refunds. Unfortunately, we cannot offer credit on product returned after five days.

Please read these Terms of Use ("Terms" , "Terms of Use") carefully before using the www.Facebyerin.com website (the "Service") operated by DBA Face by Erin, Erin coggan LLC. ("us" , "we" , or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the treatment. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the treatment may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the treatment and we cannot guarantee the accuracy or completeness of any information found on the treatment.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Accounts

When you create an account with us via RXPhtoto you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the treatment.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our treatment or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Thank you

Let me know if you have questions